COMPASS HEALTHCARE ADVISERS, LLC
TERMS AND CONDITIONS OF USE
Welcome to the Compass Healthcare Advisers, LLC ("Company") website! Before you begin, please take a
few minutes to ensure that you understand the terms and conditions of our relationship and your usage
of the website (collectively "Terms and Conditions of Use").
These Terms and Conditions of Use are an agreement between the Company and users of the website and/or
mobile applications ("you" or "users"). The Terms and Conditions of Use expressly incorporate herein
regards to the collection and use of information on the Company's website. BY clicking "Accept" for
The Company may modify, suspend or discontinue all or any portion of its website and/or mobile
applications without notice or liability. In addition, the Company reserves the right to update or
however, if we make material changes, then we will notify registered users by email, post a notice on
our home page, or alert you to such changes by other similar means. By continuing to use the website
and/or mobile applications, you agree to accept any such revisions.
As long as you comply with these Terms and Conditions of Use as revised by the Company from time to
time, and you are at least 18 years of age or older, the Company grants to you a personal,
non-exclusive, non-transferable, non-sublicenseable, revocable, limited privilege to enter the Company's
site and/or mobile applications and to use the services provided by Compass. In consideration for your
use of the services provided on this website and/or our mobile applications, you agree to: (a) provide
true, accurate, and complete information about yourself, as prompted by the registration form; (b)
maintain and update your information so that it remains true, accurate, and complete; and (c) not use
the website and/or mobile applications for any unlawful purposes or in a manner which violates these
Terms and Conditions of Use. If you violate any of these obligations, then the Company may terminate
your account and refuse any and all current or future use of the services.
If you accept these Terms and Conditions of Use and register for the Company's services, but later
decide you want to deactivate your account, please contact Customer Support at: firstname.lastname@example.org
and we will guide you through a verification process to confirm your identity and deactivate the services.
Website/Mobile Applications Content Disclaimer:
The information contained on the website and/or mobile applications (or presented during any online chat
session) is for informational purposes only and no warranty is made that the information is error-free.
The information contained within the Company's web pages may be, at any time, outdated and may include
inaccuracies and/or errors. Information may change at any time without notice.
NEITHER COMPANY, NOR ANY OF ITS SUBSIDIARIES, AFFILIATES, EMPLOYEES, AGENTS, LICENSORS OR CONTENT
PROVIDERS MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING ITS WEBSITES, THE CONTENT OR
ANY SERVICE PROVIDED HEREIN. THE CONTENT AND SERVICES ARE PROVIDED ON AN "AS IS" BASIS AND COMPANY
SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES OF MERCHANTABILITY OR WARRANTIES AGAINST INFRINGEMENT.
COMPANY, ITS SUBSIDIARIES, AFFILIATES, EMPLOYEES, AGENTS, LICENSORS AND CONTENT PROVIDERS SHALL NOT BE
LIABLE FOR ANY DAMAGES OR LOSSES, INCLUDING, WITHOUT LIMITATION, INDIRECT, CONSEQUENTIAL, SPECIAL,
INCIDENTAL OR PUNITIVE DAMAGES, LOST PROFITS, LOSS OF PROGRAMS OR DATA, OR INTERRUPTION IN BUSINESS
ACTIVITY, RESULTING FROM OR CAUSED BY THE COMPANY'S WEBSITES, THEIR CONTENT, ANY SERVICES PROVIDED
HEREIN OR THE DELAY OR INABILITY TO USE THE COMPANY'S WEBSITES, OR ANY INFORMATION, MATERIALS,
SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH THIS WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF
THIS WEBSITE FOR ANY PRODUCTS OR SERVICES OR HYPERTEXT LINKS TO THIRD PARTIES OR FOR ANY BREACH OF
SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE SITE OR ANY LINKED
WEBSITE. WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF COMPANY HAS BEEN
ADVISED OF THE POSSIBILITY OF DAMAGES.
THE COMPANY DOES NOT REPRESENT OR ENDORSE THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT,
OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE WEBSITE. YOU ACKNOWLEDGE THAT ANY RELIANCE
UPON SUCH OPINION, ADVICE, STATEMENT, MEMORANDUM, OR INFORMATION SHALL BE AT YOUR SOLE RISK. THE
COMPANY RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF
THE WEBSITE. THE COMPANY RESERVES THE RIGHT AT ALL TIMES TO DISCLOSE ANY INFORMATION AS NECESSARY TO
SATISFY ANY LAW, REGULATION OR GOVERNMENT REQUEST, OR TO EDIT, REFUSE TO POST OR TO REMOVE ANY
INFORMATION OR MATERIALS, IN WHOLE OR IN PART, THAT IN COMPANY'S SOLE DISCRETION ARE OBJECTIONABLE OR
IN VIOLATION OF THIS AGREEMENT.
Company does not assume any responsibility or risk for your use of the Company's web content, websites, or
mobile application(s), is not responsible for any changes that may be required by your Internet Service
Provider (ISP), and will in no event be liable to you or anyone else for any decision made or action taken
by you or anyone else in reliance upon the information provided through Company's web content, websites,
or mobile application(s).
Changes to the Website and Mobile Applications:
You acknowledge that, while we make an effort to keep you updated on important changes, the website and
mobile applications may be changed, modified, or updated at any time and for any reason without direct
notice to you. The Company may also make modifications or changes in, or discontinue, any products,
services or programs offered by at any time with or without notice. In addition, we reserve the right to
remove, screen, edit, or reinstate content, including third party user content, from time to time in our
sole discretion with or without notice to you.
Not Professional Advice:
Content and data within the Company's websites (or presented during any online chat session) are to be
used for informational purposes only and should not replace professional advice. Neither the Company nor
the services offered on the website and/or mobile applications is intended to provide legal, medical,
healthcare coverage, tax or financial advice. The Company is not, and is not an agent of, a health care
provider, health plan, broker or tax or financial advisor. The services are intended to assist you in the
organization of, and decision-making related to, your health care coverage, health care providers and payment
options. Your personal situation is unique, and any information and advice obtained through our services
may not be appropriate for your situation. Accordingly, before making any final decisions or implementing
any financial or health care strategy, you should consider obtaining additional information and advice from
your health care provider, health plan, advisor, broker, or others who are fully aware of your individual
Not Responsible for Coverage Determinations:
The Company will provide assistance to help you understand your health care coverage, provider options, and
payment options. Statements, interpretations, advice or opinions of the Company regarding health care
coverage, provider options, and payment options are solely provided to assist you in making such health care
decisions. The ultimate decision on whether a procedure or drug is covered, and to what extent coverage may be
provided, rests solely with your health plan.
Not a Solicitation:
Nothing within the Company's website or its mobile applications are to be construed as an offer to sell or
Data Usage Charges for Mobile Applications:
The Company's mobile applications include any program or service accessed or used via your mobile device and
the software modules operating within Company's mobile environment and appearing on your mobile device that
provide you access to a variety of content and services. If you choose to participate in any program that
involves the use of text messaging (either sending or receiving), the Company will not charge you for the text
messaging; however, standard text messaging rates will apply to each text message sent or received as provided
in your wireless rate plan (contact your carrier for pricing plans and details).
Computer Viruses and Malicious Code:
You understand that the Company cannot and does not guarantee or warrant that any files which may be available
for downloading through the Company's websites and/or mobile application(s) will be free of computer viruses
or other code that manifests contaminating or destructive properties. You are responsible for implementing
sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and
output, and for maintaining a means external to the Company's websites and mobile application(s) for the
reconstruction of any lost data.
The Company's website, mobile applications, and all content and images contained within the website or mobile
applications, as well as all copyright, trademark, trade dress and other rights therein, are owned or licensed
by the Company. Nothing contained on the Company's website and/or mobile applications should be construed as
granting, by implication, estoppel or otherwise, any license or right in or to such information or trademarks
without the express written permission of the Company. You agree not to copy, use or otherwise infringe upon
any trademarks or service marks contained in the Company's websites. You further agree that you will not alter
or remove any trademark, copyright or other notice from any copies of the information downloaded from the
Company's websites. Moreover, you agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit
the Company's website and/or mobile applications, including any and all content or images contained within the
same, for commercial purposes or in a manner which violates these Terms and Conditions of Use.
Third Party Websites:
The Company's website may contain links to third party websites. These links are provided for your convenience
and the Company is not to be held responsible for information contained in any third party websites, regardless
of whether there are connections to or from the Company via hyperlinks and/or pointers. The Company does not
have control over any information on any other organization's website(s).
When leaving the Company website to visit another website we recommend that you review that third party's terms
The Company does not endorse the content and accuracy of the websites you are about to visit, and
therefore, disclaims responsibility for their content and accuracy;
The Company does not make any express or implied warranties, representations or endorsements whatsoever
with respect to the linked websites you visit;
In no event will the Company be liable to you or to anyone else for any decision made or action taken
by you or anyone else in reliance on results obtained from information available from any websites
for which we provide a link; and
The Company Plan is not to be held responsible for information contained in Third Party websites
whereby there is a connection to or from the Company via hyperlinks and/or pointers.
Limitation of Liability:
UNDER NO CIRCUMSTANCES SHALL THE COMPANY, NOR ANY OF ITS AFFILIATES, OFFICERS, EMPLOYERS OR AGENTS, BE LIABLE
FOR ANY DIRECT DAMAGES IN EXCESS OF THE LESSER OF: (A) THE ACTUAL AMOUNT OF FEES PAID BY YOU TO USE THE
SERVICES OFFERED ON THE WEBSITE AND/OR MOBILE APPLICATIONS; OR (B) $500.00 (USD). IN NO EVENT SHALL THE
COMPANY, NOR ANY OF ITS AFFILIATES, OFFICERS, EMPLOYERS OR AGENTS, BE LIABLE FOR ANY SPECIAL, PUNITIVE,
CONSEQUENTIAL, INCIDENTIAL, OR INDIRECT DAMAGES, HOWEVER CAUSED, ON ANY THEORY OF LIABILITY AND WHETHER OR NOT
THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMANGES. IN ADDITION, IN NO EVENT IS THE COMPANY
LIABLE FOR ANY DAMAGES CASUED BY YOUR OR ANY THIRD PARTY'S ACTS OR OMISSIONS.
You acknowledge and agree that payment by the Company (or retention by you of direct damages, as limited above,
is your sole and exclusive remedy in exhaustion of all other remedies available to you at law or in equity and
that such remedy has not failed of its essential purpose. Any claims against the Company arising out of or in
connection with your use of the website, mobile applications, or services offered thereby must be brought
within six (6) months of the date of the event giving rise to such action. When using the services, information
will be transmitted over a medium which is beyond the control and jurisdiction of the Company, its customers
and/or vendors. Accordingly, the Company assumes no liability for or relating to the delay, failure,
interruption, or corruption of any data or other information transmitted in connection with use of the services.
Your Activation Code and/or Password:
You agree that: (a) you will not distribute your activation code (if applicable); (b) you will keep your
password protected and not share it with others; and (c) you will promptly inform us of any need to
deactivate a password. To deactivate your password, please contact us at: email@example.com.
The Company welcomes your feedback as a user of the services, and may request your feedback regarding the
services and providers referenced in the same through surveys, bulletin boards, emails or other means. Any
feedback you provide will become the confidential and proprietary information of the Company, and you agree
that the Company may use in any manner and without limitation any comments, suggestions, complaints,
reviews, and other feedback you provide relating to the service.
You represent, warrant and covenant that: (a) you will not use the services in order to invade the privacy of,
obtain the identity of, or obtain any personal information about any other user of the services; (b) modify,
erase, or damage any information contained on the computer of any user connected to the Company's services; (c)
use the website and/or mobile applications in a manner that is inconsistent with the limited license granted
herein; (d) you shall not upload, post or transmit to or distribute or otherwise publish through the website
any materials which (i) restrict or inhibit any other user from using and enjoying the website, (ii) are unlawful,
threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit
or indecent, (iii) constitute or encourage conduct that would constitute a criminal offense, give rise to civil
liability or otherwise violate law, (iv) violate, plagiarize or infringe the rights of third parties including,
without limitation, copyright, trademark, patent, rights of privacy or publicity or any other proprietary right,
(v) contain a virus or other harmful component, (vi) contain any information, software or other material of a
commercial nature, (vii) contain advertising of any kind, or (viii) constitute or contain false or misleading
indications of origin or statements of fact; and (e) you are at least eighteen (18) years old.
Rights You Grant to the Company:
You permit the Company to retrieve your and your minor dependents information maintained online by third party
administrators of your health plans or other third parties with which you engage in health care transactions
('Account Information'). By submitting information, data, passwords, usernames, PINS, other login information,
materials and content to us in connection with your receipt of services, you are licensing the use of that
content to the Company for purposes of performing the services. With respect to information submitted by you
which constitutes Protected Health Information ('PHI'), as defined by the Health Insurance Portability Act and
regulations issued thereunder ('HIPAA'), you appoint the Company as agent and designee for purposes of
exercising your right to access the PHI in your Designated Record Set (as that term is defined by HIPAA),
including electronic records, to provide the services. Your appointment of the Company as an agent for the
purposes described herein shall continue until you terminate the services. You may terminate your use of the
services at any time by contacting us: firstname.lastname@example.org.
You hereby agree to indemnify, defend and hold the Company, its affiliates and all its/their officers, directors,
owners, agents, employees, information providers, subsidiaries, affiliates, licensors and licensees
(collectively, the "Indemnified Parties") harmless from and against any and all liability and costs incurred by
the Indemnified Parties in connection with any claim arising out of any misuse of this website and/or mobile
applications or the foregoing representations, warranties and covenants, including, without limitation, attorneys
fees and costs. You shall cooperate as fully as reasonably required in the defense of any claim. The Company
reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise
subject to indemnification by you and you shall not in any event settle any matter without the written consent of
The laws of the State of New Hampshire govern this terms and conditions of use policy. You hereby consent to the
exclusive jurisdiction and venue of the state and federal courts within Hillsborough County, New Hampshire for the
resolution of all disputes arising out of use of the Company's website and/or mobile applications, including any
disputes related to the services offered therein. Use of the Company's website and/or mobile applications is
unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions,
including, without limitation, this paragraph. You agree that no joint venture, partnership, employment, or agency
relationship exists between you and the Company because of this policy or use of the website. You agree not to
If any part of this policy is determined to be invalid or unenforceable pursuant to applicable law including, but
not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or
unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the
intent of the original provision and the remainder of the policy shall continue in effect.